How to pay

Once the funeral arrangements have been completed, we’ll issue you with a full written estimate itemising our costs and the things we’ll be paying on your behalf such as crematorium and newspaper fees. We’ll issue an invoice after the funeral and payment is due within 30 days. Payments by cash, cheque, debit or credit card and bank transfer are all accepted. Unfortunately we are unable to accept payment with an American Express Card.

If paying for the funeral may be a problem please just let us know at the time of making the arrangements and we’ll take you through the various options available.

Help with the cost

It may be possible to get help with the cost of a funeral if you do not have enough money to pay the full cost. To qualify you must be a UK Citizen and you must be receiving one of the following benefits: Income Support, Income-based Jobseekers Allowance, Income-related Employment and Support Allowance, Pension credit, Housing benefit, Working tax credit, Child tax credit (higher element), Universal Credit.

If you would like to talk to someone about funeral payments get in touch with your Department for Work and Pensions (DWP) or talk to someone at an advice centre like the Citizens Advice Bureau. They will advise you on the amount of financial help you can expect based on your own circumstances.

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